SINGAPORE – UOB employees can transition into new roles within the bank under a new programme that was launched on Oct 11.
Under the Better U Pivot programme, participating employees will be able to switch to jobs in areas such as risk and compliance or sales and customer experience.
The bank will provide up to 500 opportunities over two years for employees in operations and administration roles.
Participants for the programme are chosen based on their needs, such as those whose jobs may be impacted by developments such as digitalisation or automation enhancements.
Selected employees will undergo 12 months of training, with customised learning paths that include structured on-the-job training and upskilling opportunities, including courses from external parties.
They will also receive close mentorship from designated coaches and hiring managers, who will provide guidance and wellness support as the employees adjust to their new roles.
Better U Pivot was launched at UOB’s annual employee festival held on Oct 11 at UOB Plaza 1.
Ms Sherlyn Yong, 28, was among those who joined the pilot of the programme, which took place in 2021.
She joined UOB in 2015 as a customer service assistant and is now an anti-financial crime operations analyst at the bank.
“In anti-financial crime department, we screen customer profiles on factors such as what their source of wealth is, their investment size and other factors to make sure the clients suit our business risk appetite,” said Ms Yong, who graduated with a diploma in banking and finance from Kaplan in 2018.
She decided to switch roles as she wanted to explore more possibilities for her career growth.
“I also wanted to be able to see more perspectives of the bank and have a better understanding of the bank system,” she said.
One of the challenges she
